Testing the agent conversation in each configured language inside Agent Builder

Admin configuring available languages and locales

Agent conversation in the customer's browser language

Multi-language UX strategy workflow for Agentfore Agents

Multi-language Support for Agentforce

AI agents needed to meet customers in their own language, not just English. I led the UX strategy to personalize language selection on the end-user side using the browser's default language, and to give admins a confident setup-and-test flow on the build side. Admins configure available languages and locales, then preview the agent conversation in each language before deploying.