Agent Builder Onboarding
AI agents unlock real value for enterprises, but building them typically required deep technical knowledge, long setup times, and engineering handholding. I designed a guided onboarding flow with progressive disclosure, and validation at every step. Users could grasp the agent building blocks quickly.
Builder Interaction
As lead designer on Agent Builder, I defined the interaction patterns for the builder — anchored on two principles: quick validation at every step, and contextual support exactly when users need it.
Agent Builder Framework
Agent templates was designed a framework to enable several product teams to build on top of it. This framework ensured consistent agent building experienfce across various Salesforce products.
Impact
1,000
AI agents deployed in the first 3 months
21
Agent templates created using the framework
5–8 min
To set up the first agent